Frequently Asked Questions
WHAT DATA SECURITY MEASUREMENTS HAVE BEEN TAKEN?
To prevent patient data from being hacked, Guardian Angel is double encrypted, using both AES- 128 data encryption as well as an Aulisa private encryption method.
HOW ARE ALARM LIMITS DETERMINED?
Alarms have pre-set default limits. However, these are customizable to be appropriate for each person’s unique health condition.
HOW CAN WE ENSURE EACH MONITOR IS SHOWING THE CORRECT PATIENT’S INFORMATION?
Each sensor module is paired via Bluetooth with the display unit prior to use. A unique serial number is printed on each sensor module, and is visible in the top right corner of the display unit after being paired to ensure the sensor module is paired to the appropriate display unit.
ARE THE SENSORS AND DISPLAY UNITS INTERCHANGEABLE?
Each Display Unit is paired with two sensors. These sensors cannot be used with other Display Units. A serial number on the back of each sensor will match the serial number on the top right of the Display screen to ensure proper pairing.
CAN MULTIPLE SENSORS BE USED WITH ONE DISPLAY UNIT?
No. Only one sensor can be used with the display unit at once. Two sensors are included only to enable one to re-charge while the other is in use. If you need two patients to use a display unit at the same time, it will require two systems.
HOW DOES A PATIENT SHOW A DOCTOR THE 150 SECOND RECORDING SURROUNDING AN ALARM-TRIGGERING HEALTH INCIDENT?
On the top right of the Display Unit there is an option for viewing History. Here, patients and doctors can view the recorded events.
WHAT VITALS DOES THE GUARDIAN ANGEL PULSE OXIMETER MONITOR?
It monitors pulse rate, oxygen saturation levels (SpO2), and pulse amplitude.
CAN PATIENTS BE AS ACTIVE AS EXERCISING WHILE WEARING THE GUARDIAN ANGEL AND STILL RECEIVE ACCURATE MEASUREMENTS?
The Guardian Angel was developed for use in times of rest and sleep.
HOW LONG IS THE SENSOR MODULE BATTERY LIFE?
The Guardian Angel sensor battery is a rechargeable lithium ion battery. A fully charged battery lasts at least 22 hours and takes 3 hours to fully charge. Each unit includes two sensors so one can be charging while the other is in use. Two sensor modules are included in each Guardian Angel
system so that one can be charging while the other is in use.
CAN THE GA1000 OR GA1001 BE UPGRADED TO A GA2000 OR GA2001?
A GA1000 series product cannot be converted; instead a new GA2000 or GA2001 system must be purchased.
WHAT ALARMS ARE AVAILABLE AND HOW ARE THEY DIFFERENT?
There are two basic types of alarms. One is High Priority, which sounds when vitals move outside of preset limits, and the other Medium Priority, which signals system issues such as low batteryand disconnection. High Priority alarms are red with repeating, continuous sound. Medium Priority
alarms flash yellow and sound only once.
HOW CLOSE MUST THE SENSOR MODULE AND DISPLAY UNIT BE KEPT?
For the Guardian Angel GA1000 series, the wearable sensor module and display unit must be kept within 10 meters, or 32.8 feet. Because the 2000 series is cloud-based, there is no distance restriction. The display unit can receive the sensor module video, audio and vitals data anywhere
the unit has an internet connection. The display unit can also be remotely viewed on iOS and Android phones using the Aulisa app. To use the app with the GA1000 series the phone and display unit must be on the same wifi or hot spot.
WHAT IS THE FUNCTIONALITY OF THE APP?
The app is not a medical device and is not part of the Guardian Angel FDA cleared system. Rather, it is purely for mirroring the display unit for remote viewing. The monitoring and alarms system cannot be controlled from the app.
Have other questions? Contact us.