Frequently Asked Questions:
What are the key differences between the Guardian Angel® GA1000 and GA2000 series?
The GA2000 Series includes additional features not available with the GA1000 Series models. Only the GA2000 includes audio and video monitoring, night vision, remote monitoring (no distance limitation on display unit), 3 minute clips are recorded and stored when health alarms sound for later review. Also, the Aulisa View app can be used anywhere a signal is available with the GA2000, whereas its use is limited to the same wifi or hotspot with the GA1000.
How is the Guardian Angel® by Aulisa different from other monitors on the market?
Our products feature FDA Cleared, medical-grade technologies, are available for use by all age groups (therefore can be used for years, not months), offer remote monitoring, feature health alarm recordings, customizable upper/lower vitals limits to appropriately match user’s needs.
What data security measurements have been taken?
To prevent patient data from being hacked, Guardian Angel® is double encrypted, using both AES- 128 data encryption as well as an Aulisa private encryption method.
How are alarm limits determined?
Alarms have pre-set default limits. However, these are customizable to be appropriate for each person’s unique health condition.
Are the sensors and display units interchangeable?
Each Display Unit is paired with two sensors. A serial number on the back of each sensor will match the serial number on the top right of the Display screen to ensure proper pairing.
Can multiple sensors be used with one display unit?
No. Only one sensor can be used with the display unit at once. Two sensors are included only to enable one to re-charge while the other is in use. If you want to monitor multiple people at once, you will need multiple systems. However, the same system can by used for different people one at a time.
Can patients be as active as exercising while wearing the guardian angel and still receive accurate measurements?
No, the Guardian Angel® was developed for use in times of rest and sleep.
How long is the sensor module battery life?
The Guardian Angel® sensor battery is a rechargeable lithium ion battery. A fully charged battery lasts at least 22 hours and takes 3 hours to fully charge. Each unit includes two sensors so one can be charging while the other is in use. Two sensor modules are included in each Guardian Angel® system so that one can be charging while the other is in use.
Can the GA1000 or GA1001 be upgraded to a GA2000 or GA2001?
A GA1000 series product cannot be converted; instead a new GA2000 or GA2001 system must be purchased.
What alarms are available and how are they different?
There are two basic types of alarms. One is High Priority, which sounds when vitals move outside of preset limits, and the other Medium Priority, which signals system issues such as low batteryand disconnection. High Priority alarms are red with repeating, continuous sound. Medium Priority alarms flash yellow and sound only once.
How close must the sensor module and display unit be kept?
For the Guardian Angel® GA1000 series, the wearable sensor module and display unit must be kept within 10 meters, or 32.8 feet. Because the 2000 series is cloud-based, there is no distance restriction. The display unit can receive the sensor module video, audio and vitals data anywhere the unit has an internet connection. The display unit can also be remotely viewed on iOS and Android phones using the Aulisa app. To use the app with the GA1000 series the phone and display unit must be on the same wifi or hot spot.
Is this product a medical device?
No, the Guardian Angel® is not a medical device, nor is it intended to replace professional health care.